Privacy Policy
Last updated: December 11, 2025
At Stay at Scandinavia, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking with us. Please read this privacy policy carefully.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the website includes:
Personal Data
Personally identifiable information, such as your name, email address, telephone number, and demographic information that you voluntarily give to us when you register with the website or when you choose to participate in various activities related to the website, such as booking inquiries and reservations.
Booking Information
Information related to your booking, including check-in and check-out dates, number of guests, special requests, and payment information necessary to process your reservation.
Usage Data
Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:
- Process your bookings and manage your reservations
- Send you booking confirmations and updates
- Respond to your inquiries and provide customer support
- Send you marketing and promotional communications (with your consent)
- Improve our website and services
- Monitor and analyze usage and trends to improve your experience
- Prevent fraudulent transactions and monitor against theft
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal data
- The right to rectify or update inaccurate personal data
- The right to erase your personal data
- The right to restrict processing of your personal data
- The right to data portability
- The right to object to processing of your personal data
- The right to withdraw consent at any time
7. Children's Privacy
We do not knowingly collect personal information from children under 13 years of age. If you are under the age of 13, please do not submit any personal information through the website. If you have reason to believe that a child under the age of 13 has provided personal information to us through the website, please contact us, and we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Stay at Scandinavia
Skandinavia Apartment, Tangerang City Mall
Tangerang, Indonesia
Email: privacy@stayatscandinavia.com
Questions About Our Privacy Policy?
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